NBN is here . . . . .switch on

In parts of Eden Hill anyway! And before you know it, all of Bassendean, Ashfield and the rest of Eden Hill will be hooked up! Including those areas outside of the Council area, like Beechboro, Morley and Kiara, a total of 11,100 households were connected last week.

nbn will undertake a comprehensive communication campaign in areas scheduled to make the switch to the nbn network. This includes local advertising, community information sessions, direct mail and door-to-door service calls to those within the area. You can also find out whether you are eligible to connect by using the Check Your Address function at www.nbnco.com.au/switch.

But when the NBN announces an area is ready, it does not mean you get the connection automatically.

So, what to do? Homes and businesses should take the following steps:

  1. Contact your preferred phone or internet service provider to discuss your phone and internet requirements.  That’s Telstra, Optus, iinet, TPG and more.
  2. Choose a plan that suits your needs.  These organisations have packages figured out to suit all needs.  There will be a scale in the cost of connecting you up according to the capacity you want.
  3. Order your service over the nbn network as soon as possible.

Please note:

  • If you have a medical alarm or alert (or a family member, carer or friend) you are encouraged to register your details with nbn’s Medical Alarm Register by calling 1800 227 300 or complete the online form at nbnco.com.au/medicalregister.
  • If you have an EFTPOS terminal, fax or alarm system, call the provider of that service (for example your bank) to ask what internet or landline phone services over the NBN will support the device.
  • If your building has an emergency lift phone and/or a fire indicator panel you are encouraged to register your details with nbn so these services can be identified by calling 1800 687 626.
  • There is a Switch-off date as well.  The switch off is approximately 18 months from the switch on date.
  • If you do not place an order for services over the nbn network with your preferred phone or internet service provider before the switch off date for your premises, you will lose access to affected existing internet and landline services.
  • Areas within suburbs will have different switch off dates depending on when the nbn network becomes available to their premises.

Leave a Reply

Your email address will not be published. Required fields are marked *